Laundry at Lotte Hotel Saigon — Pickup, Express, Dry Cleaning
Concierge hand-off → washed → folded → back to your room. Flat 30,000đ/kg (Standard 24h) or 50,000đ/kg (Express 4h). ~74% cheaper than Lotte Hotel Saigon's in-house rate. WhatsApp in English — no app, no signup.
About Lotte Hotel Saigon
Lotte Hotel Saigon is a 5-star luxury hotel located at 2A-4A Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City, opened in 1997. The property is Korean luxury brand, riverside views, large spa, popular with Korean business travelers and tour groups. With 283 rooms across the property, it's operated by Lotte Hotels & Resorts (Korea).
Hotel features and amenities
- L'EAU restaurant — refined French-Vietnamese fusion
- Crystal Jade Palace — Cantonese dim sum
- Atrium Cafe — 24-hour lobby cafe
- Top of the Tower bar (32nd floor) with city + river views
- Crystal Spa with Korean treatments
- Outdoor swimming pool overlooking Saigon River
Nearby landmarks (walking distance)
Lotte Hotel Saigon sits in a well-located pocket of District 1, surrounded by major tourist sights:
- Saigon Opera House — 5 min walk (350m)
- Bitexco Financial Tower — 8 min walk (650m)
- Ho Chi Minh City Museum — 10 min walk (800m)
- Nguyen Hue Walking Street — 7 min walk (500m)
- Saigon River waterfront — 2 min walk (100m)
Where to eat nearby
For when you're hungry and don't want to do hotel dining every meal — recommended walking-distance options:
- Quan Bui — modern Vietnamese (8 min walk)
- The Deck Saigon — French-Vietnamese riverside (5 min walk)
- Banh Mi Huynh Hoa — iconic banh mi (cash only) (10 min walk)
- Hum Vegetarian — upscale Vietnamese vegetarian (9 min walk)
Why use Giặt Ơi! at Lotte Hotel Saigon?
Lotte Saigon has a large Korean clientele who often need clothes cleaned for business meetings or formal dinners. Hotel laundry is competent but expensive. Our Korean-language WhatsApp support (한국어) makes Giặt Ơi! one of the few outside-hotel options Korean guests can use without translation friction.
Hotel laundry vs. Giặt Ơi! pickup — the real numbers
| Item | Lotte Hotel Saigon laundry | Giặt Ơi! Standard 24h | Giặt Ơi! Express 4h |
|---|---|---|---|
| Rate per kg | 85,000-150,000 VND/kg (12-piece minimum) | 30,000đ/kg flat | 50,000đ/kg flat |
| 5kg load | ~0.5875M VND (~$0) | 150,000đ ($6) | 250,000đ ($10) |
| Turnaround | 24-48 hours typically | 24 hours guaranteed | 4 hours guaranteed |
| Photo tracking | None | Yes, every step | Yes, every step |
| English support | Via reception | WhatsApp 24/7 | WhatsApp 24/7 |
| Payment timing | Added to room folio | On delivery — cash/VietQR/wire | On delivery — cash/VietQR/wire |
| Lost-item policy | Hotel-dependent | 100% reimbursement at market price | 100% reimbursement at market price |
How pickup works at Lotte Hotel Saigon
- WhatsApp us at +84 39 754 4696 with:"Lotte Hotel Saigon, room [number], approx [weight in kg], need back by [time]." Takes 30 seconds.
- We respond in 10 minutes with: confirmed driver ETA (typically 30 min), final price quote, and an order code (GO-YYYY-NNNN).
- Bag your laundry in any bag (your own duffel, the hotel's laundry bag, or a shopping bag). Label with your room number written on a sticky note if you're not handing it directly.
- Driver arrives at the concierge desk. Lotte Hotel Saigon's reception team is familiar with our drivers and the process. You can be present or just let the concierge hand the bag over.
- We weigh on-site in front of the concierge, take a photo of the receipt, and WhatsApp it to you with the final per-kg total.
- Processing happens at our central facility using industrial Alliance USA washing and drying machines — same brand used in 5-star hotel laundries worldwide. Photo updates at sort, wash, dry, fold, pack.
- Delivery back to the concierge in 4 hours (Express) or 24 hours (Standard). The concierge calls your room when it arrives, or you pick up at your convenience.
- Pay on receipt — cash (USD or VND), VietQR, or bank transfer. No app, no signup, no deposit at any stage.
Pricing realistically — what should you expect to pay?
The actual cost depends on what you have to wash, not how the hotel does the math. Honest examples:
- 3-day trip, light packer (3kg load): 5kg minimum applies → 150,000đ ($6) Standard / 250,000đ ($10) Express
- 5-7 day trip, typical (5kg load): 150,000đ ($6) Standard / 250,000đ ($10) Express
- Family of 4 across 4 days (12kg): 360,000đ ($14) Standard / 600,000đ ($24) Express
- Business traveler with one suit (dry clean) + 3kg general: ~150,000đ general + 150,000-220,000đ dry clean = ~$12-15 total
- Whites separated to prevent yellowing: add 80,000đ flat to the order ($3)
Lotte Hotel Saigon-specific frequently asked questions
I'm staying at Lotte Saigon for business — can I get my suit dry-cleaned overnight?
Yes. WhatsApp us before 7 PM with photos of your suit; driver picks up from Lotte concierge by 8 PM; partner dry cleaner returns it to the concierge by 11 AM next day at 120,000-200,000đ per piece. Lotte's in-house dry cleaning is roughly double that for similar turnaround. We coordinate with Lotte's concierge desk directly — they're familiar with our drivers.
Does Giặt Ơi! speak Korean? I'm more comfortable in 한국어.
Yes — we have Korean-language WhatsApp and Zalo support. Many of our Lotte guest pickups happen entirely in Korean. The Korean ordering page is at giatoi.vn/ko/. WhatsApp +84 39 754 4696 with "한국어 부탁드립니다" and we'll route to the Korean line.
Lotte is large — how does the driver find my room?
Drivers don't go to rooms — Lotte security policy prohibits it. The standard flow: you (or the concierge) brings the bag to the lobby reception or concierge desk; we coordinate directly with them via WhatsApp. Bag goes to driver, comes back to the same desk, concierge calls your room when it arrives. Same procedure as Lotte's own laundry service except 3-4× cheaper.
I want my clothes ready before my flight to Incheon at 23:30. What's the latest I can order?
Standard 24-hour service: order by 11 PM the night before (so the driver picks up around 11:30 PM same day; clothes back by 11 PM next day before your flight). Express 4-hour service: order by 6 PM same day (driver picks up by 6:30 PM, clothes back by 10:30 PM). Both routes Tan Son Nhat-bound flights regularly.
Lotte's laundry says "minimum 12 pieces" — is yours by piece or by kilo?
Strictly by kilo, flat-rate. 30,000đ/kg for Standard, 50,000đ/kg for Express, 5kg minimum order (= 150,000đ minimum). One typical Lotte guest load (5-7 days of clothes) is usually 3-5 kg. If you only have 2 kg, the 5kg minimum still applies — but at 150,000đ ($6) that's often still cheaper than Lotte's 12-piece minimum.
Is the pickup free from Lotte? It's downtown but on the riverside.
Yes — free pickup. Lotte Saigon is in inner District 1 which is in our free-pickup zone (14 inner districts of HCMC). The only delivery fee scenarios are outer districts like Q12, Tan Binh (airport area), or Cu Chi — none of which affect Lotte. Confirm via WhatsApp before pickup if you're unsure.
Nearby hotel pages
If you're comparing options or have friends at another hotel, we serve all of these — same flat 30,000đ/kg pricing, free pickup across all inner-city districts:
Or browse all tourist area pages · read the full Saigon laundry guide.
Book pickup from Lotte Hotel Saigon right now
WhatsApp +84 39 754 4696 Book Online
Driver ETA from booking: 30 minutes · Service hours: 24/7 · Open every day including holidays