Laundry at Norfolk Hotel — Pickup, Express, Dry Cleaning
Concierge hand-off → washed → folded → back to your room. Flat 30,000đ/kg (Standard 24h) or 50,000đ/kg (Express 4h). ~60% cheaper than Norfolk Hotel's in-house rate. WhatsApp in English — no app, no signup.
About Norfolk Hotel
Norfolk Hotel is a 4-star boutique mid hotel located at 117 Le Thanh Ton Street, Ben Thanh Ward, District 1, Ho Chi Minh City, opened in 1995. The property is Long-established boutique hotel on Le Thanh Ton near Ben Thanh — popular with returning travelers, business consultants, and quiet-luxury seekers; well-known by long-term Saigon expats. With 109 rooms across the property, it's operated by Norfolk Group (Vietnamese-Australian).
Hotel features and amenities
- The Library — quiet lobby cafe
- Rooftop pool with skyline views
- Bartholomew's Bar — popular with regulars
- Long-tenure staff (many work here 10+ years)
- Quiet boutique vibe vs flashy hotels nearby
Nearby landmarks (walking distance)
Norfolk Hotel sits in a well-located pocket of District 1, surrounded by major tourist sights:
- Ben Thanh Market — 5 min walk (400m)
- Nguyen Hue Walking Street — 7 min walk (600m)
- Bui Vien Walking Street — 9 min walk (750m)
- Bitexco Financial Tower — 10 min walk (850m)
- Saigon Square Mall — 6 min walk (500m)
- Tao Dan Park — 12 min walk (1000m)
Where to eat nearby
For when you're hungry and don't want to do hotel dining every meal — recommended walking-distance options:
- Banh Mi Huynh Hoa — iconic banh mi (4 min walk)
- Pizza 4P's Le Thanh Ton — wood-fired pizza (3 min walk)
- Pho Hoa Pasteur — authentic pho (8 min walk)
- Quan Bui Garden — modern Vietnamese (5 min walk)
Why use Giặt Ơi! at Norfolk Hotel?
Norfolk has many repeat guests — business consultants on rotation, long-term project workers, people returning to Vietnam yearly. These guests already use third-party services back home and arrive expecting outsourcing options. Our service slots in as their predictable Saigon-laundry choice for repeat trips.
Hotel laundry vs. Giặt Ơi! pickup — the real numbers
| Item | Norfolk Hotel laundry | Giặt Ơi! Standard 24h | Giặt Ơi! Express 4h |
|---|---|---|---|
| Rate per kg | 55,000-95,000 VND/kg | 30,000đ/kg flat | 50,000đ/kg flat |
| 5kg load | ~0.375M VND (~$0) | 150,000đ ($6) | 250,000đ ($10) |
| Turnaround | 24-48 hours typically | 24 hours guaranteed | 4 hours guaranteed |
| Photo tracking | None | Yes, every step | Yes, every step |
| English support | Via reception | WhatsApp 24/7 | WhatsApp 24/7 |
| Payment timing | Added to room folio | On delivery — cash/VietQR/wire | On delivery — cash/VietQR/wire |
| Lost-item policy | Hotel-dependent | 100% reimbursement at market price | 100% reimbursement at market price |
How pickup works at Norfolk Hotel
- WhatsApp us at +84 39 754 4696 with:"Norfolk Hotel, room [number], approx [weight in kg], need back by [time]." Takes 30 seconds.
- We respond in 10 minutes with: confirmed driver ETA (typically 30 min), final price quote, and an order code (GO-YYYY-NNNN).
- Bag your laundry in any bag (your own duffel, the hotel's laundry bag, or a shopping bag). Label with your room number written on a sticky note if you're not handing it directly.
- Driver arrives at the concierge desk. Norfolk Hotel's reception team is familiar with our drivers and the process. You can be present or just let the concierge hand the bag over.
- We weigh on-site in front of the concierge, take a photo of the receipt, and WhatsApp it to you with the final per-kg total.
- Processing happens at our central facility using industrial Alliance USA washing and drying machines — same brand used in 5-star hotel laundries worldwide. Photo updates at sort, wash, dry, fold, pack.
- Delivery back to the concierge in 4 hours (Express) or 24 hours (Standard). The concierge calls your room when it arrives, or you pick up at your convenience.
- Pay on receipt — cash (USD or VND), VietQR, or bank transfer. No app, no signup, no deposit at any stage.
Pricing realistically — what should you expect to pay?
The actual cost depends on what you have to wash, not how the hotel does the math. Honest examples:
- 3-day trip, light packer (3kg load): 5kg minimum applies → 150,000đ ($6) Standard / 250,000đ ($10) Express
- 5-7 day trip, typical (5kg load): 150,000đ ($6) Standard / 250,000đ ($10) Express
- Family of 4 across 4 days (12kg): 360,000đ ($14) Standard / 600,000đ ($24) Express
- Business traveler with one suit (dry clean) + 3kg general: ~150,000đ general + 150,000-220,000đ dry clean = ~$12-15 total
- Whites separated to prevent yellowing: add 80,000đ flat to the order ($3)
Norfolk Hotel-specific frequently asked questions
I'm a Norfolk regular — every trip, every quarter. Make Giặt Ơi! my default?
Yes — many of our customers do exactly this. Save our WhatsApp (+84 39 754 4696) as a contact. Every trip, just message "I'm at Norfolk room [X], usual laundry plan" — we remember preferences (Express vs Standard, whites separate, hangers vs folded). Removes the re-explanation friction.
Norfolk staff know me by name — will Giặt Ơi! driver coordinate well with them?
Yes — Norfolk concierge knows our drivers. The handover is quick and discreet. Many of Norfolk's long-tenure staff have processed dozens of our pickups; they're familiar with the routine.
I'm here for 2 weeks of consulting. Weekly schedule?
Standard pattern for Norfolk consultants: every Monday morning pickup, every Tuesday morning return. Approx 5-6 kg per week, 150-180k per cycle (~$6-7). Some opt for our standing weekly schedule. WhatsApp once to set it up.
I work in client offices all day — pickup happens without my involvement?
Exactly — that's the design. Leave bag at Norfolk concierge in the morning, work all day, return in evening to find clean clothes waiting in your room (Norfolk delivers back to room on guest request). Standard 24h timeline accommodates a full work day.
My consulting per-diem is limited. Can I get an itemized invoice for expense?
Yes — VAT invoice (Hóa đơn GTGT) available. Standard 24h: 150-300k per week for a typical consultant's wardrobe. Many companies reimburse "laundry expenses while traveling" up to 50-100k/day equivalent. We're well under that.
I have business shirts that need crisp pressing — Norfolk's ironing is just OK.
Our standard wash includes machine drying which removes most wrinkles. For executive-press finish, mention it in WhatsApp — we add a steam-press pass on collar, cuffs, and front placket. Common request from consultants who go straight to client meetings off the plane.
Nearby hotel pages
If you're comparing options or have friends at another hotel, we serve all of these — same flat 30,000đ/kg pricing, free pickup across all inner-city districts:
Or browse all tourist area pages · read the full Saigon laundry guide.
Book pickup from Norfolk Hotel right now
WhatsApp +84 39 754 4696 Book Online
Driver ETA from booking: 30 minutes · Service hours: 24/7 · Open every day including holidays