What every tourist asks: how much does hotel laundry actually cost in Ho Chi Minh City? Here's the real data from 25+ HCMC hotels, compared honestly against pickup-and-delivery services like ours.
TL;DR — The price hierarchy
| Tier | Price per kg | 5kg load total | $ USD | Turnaround |
|---|---|---|---|---|
| 5-star hotel | 70,000–180,000đ | 350,000–900,000đ | $14–36 | 24–48 hours |
| 4-star hotel | 50,000–110,000đ | 250,000–550,000đ | $10–22 | 24 hours |
| 3-star hotel | 35,000–65,000đ | 175,000–325,000đ | $7–13 | 24–48 hours |
| Pickup-and-delivery (Standard 24h) | 30,000đ | 150,000đ | $6 | 24 hours |
| Pickup-and-delivery (Express 4h) | 50,000đ | 250,000đ | $10 | 4 hours guaranteed |
| Local Vietnamese laundromat | 20,000–40,000đ | 100,000–200,000đ | $4–8 | 24–48h, drop-off only |
Real 5-star hotel laundry pricing in HCMC (sampled May 2026)
| Hotel | Per kg (approx) | Per shirt (where used) | Notes |
|---|---|---|---|
| Park Hyatt Saigon | ~90,000-170,000đ | 120,000-180,000đ | Top 5-star pricing |
| The Reverie Saigon | ~100,000-180,000đ | 150,000-220,000đ | Per-piece pricing common |
| InterContinental Saigon | ~80,000-160,000đ | 110,000-170,000đ | IHG brand pricing |
| Sofitel Saigon Plaza | ~85,000-150,000đ | 120,000-180,000đ | Accor brand pricing |
| Lotte Hotel Saigon | ~85,000-150,000đ | 110,000-170,000đ | 12-piece minimum |
| Hilton Saigon | ~90,000-160,000đ | 120,000-180,000đ | 2018-opened, modern building |
| Sheraton Saigon Hotel & Towers | ~80,000-150,000đ | 110,000-170,000đ | Marriott Bonvoy brand |
| Le Méridien Saigon | ~80,000-145,000đ | 110,000-160,000đ | Marriott group |
| Caravelle Saigon | ~75,000-140,000đ | 105,000-155,000đ | Long-tenured 5-star |
| Hotel Continental Saigon | ~70,000-130,000đ | 95,000-140,000đ | Vietnamese state ownership |
| Hotel Majestic Saigon | ~75,000-140,000đ | 100,000-150,000đ | Vietnamese state ownership |
| Rex Hotel | ~75,000-140,000đ | 100,000-150,000đ | Vietnamese state ownership |
Real 4-star hotel pricing
| Hotel | Per kg (approx) | Notes |
|---|---|---|
| Mövenpick Hotel Saigon | ~70,000-130,000đ | Accor brand, on edge of 4-5 star |
| Hotel des Arts MGallery | ~75,000-130,000đ | Boutique luxury |
| Mai House Saigon | ~70,000-130,000đ | Boutique 5-star claim but pricing more like 4-star |
| Liberty Central Saigon Centre | ~50,000-90,000đ | Popular tourist mid-range |
| Avani Saigon | ~60,000-105,000đ | Modern 4-star (Minor Hotels) |
| Mercure Saigon Centre | ~60,000-100,000đ | Accor budget brand |
| Holiday Inn Saigon Airport | ~50,000-90,000đ | IHG, airport-area |
| Wink Hotel Saigon Centre | ~60,000-100,000đ | Modern 2021 lifestyle brand |
| Saigon Prince Hotel | ~50,000-90,000đ | 4-star business |
| Capri by Fraser HCMC | ~55,000-95,000đ | Serviced apartment |
| Norfolk Hotel | ~55,000-95,000đ | Long-established boutique |
| Silverland Sakyo | ~50,000-90,000đ | Vietnamese boutique chain |
Real 3-star and budget pricing
| Hotel/Property type | Per kg (approx) | Notes |
|---|---|---|
| A&Em Saigon Hotel (3-star) | ~35,000-65,000đ | Pham Ngu Lao backpacker zone |
| Other 3-star tourist hotels | ~35,000-65,000đ | Typical D1 budget tourist |
| Hostels (Bui Vien area) | ~30,000-50,000đ | Often per kg, sometimes per-load |
| Local Vietnamese laundromats | ~20,000-40,000đ | No English, drop-off only |
| Self-service "coin" laundry (rare) | ~30,000-50,000đ/cycle | Hostel-affiliated, guests only |
The brutally honest economics — why hotels charge so much
1. Most hotels don't operate their own laundry
Surprise: even 5-star hotels in HCMC often outsource laundry to the same 2-3 partner facilities that pickup services use. The hotel collects your bag, weighs/counts items, sends them to the partner, and adds a margin on top — typically 50-100%.
Concrete example: a vest dry-cleaned at a Park Hyatt Saigon for 200,000đ likely costs the hotel ~80,000đ from the partner cleaner. Your 250,000đ pays for: partner cleaner cost + hotel labor + hotel margin + ecosystem (room service collection, billing system, etc.).
2. Hotel laundry runs through their billing system
Adding laundry to your room folio means hotel accounting handles it, billing happens at checkout, departments coordinate the workflow. All real costs that hotels bake into pricing.
3. Hotel laundry positions as "guest service," not utility
Hotels know guests value convenience and lack alternatives. Pricing reflects this — they charge what the market will bear, not what it costs to provide. For 5-star clientele, 200,000đ for a shirt isn't deterrent.
4. Hotels often don't compete on laundry price
If you're already paying 5,000,000đ/night for a 5-star room, you don't shop around for $20 vs $7 laundry. Hotels know this and price accordingly. The savings on laundry alternatives become disproportionately attractive once you do compare.
When hotel laundry IS the right call
Hotel laundry makes sense in specific scenarios:
- Under 1kg of laundry: at hotel per-shirt rates, very small loads are sometimes competitive (especially if hotel has no minimum)
- Truly time-critical: when you can't wait 30 minutes for a pickup driver and need clothes in the next 6 hours (Hotel can sometimes do same-day; Express service is also same-day at lower price)
- Expense-account business travelers: if your company reimburses any "hotel charges" but balks at "outside vendors," using hotel laundry is admin-cleanest
- You don't have a working phone with WhatsApp: hotel laundry requires zero coordination outside the hotel
- Highly-delicate luxury items where you trust the hotel brand: e.g., a Hermès Birkin handbag's exterior, vintage Chanel — though most luxury hotels still outsource to specialists anyway
When pickup-and-delivery is the right call (95% of cases)
For most travelers, pickup-and-delivery wins on every dimension:
- 3-5× cheaper than hotel laundry at any star tier
- Same or faster turnaround: pickup 24-hour Standard matches hotel; 4-hour Express beats virtually all hotel offerings
- Same partner cleaners: many hotel laundry contracts go to the same 2-3 specialist facilities — including the one we use
- Better tracking: photo updates at each stage (most hotels: zero updates until "ready")
- Written guarantees: 100% reimbursement for lost items vs hotel policies that vary
- English support 24/7: WhatsApp / Zalo always available; hotel reception English varies by shift
How to switch from hotel laundry to a pickup service
If you're staying at one of the hotels listed above and considering switching:
- WhatsApp +84 39 754 4696 (or visit our order page)
- Tell us: hotel name, your room number, approximate weight, time you need clothes back
- We respond in 10 minutes with driver ETA + price quote
- Leave bag at the hotel concierge desk — the concierge knows our drivers and handles the handover. You don't need to be present.
- Get clothes back in 4 hours (Express) or 24 hours (Standard), back at the concierge for you to collect
- Pay on delivery — cash (USD/VND), VietQR, or bank transfer. No deposit, no app.
Hotel-specific deep dives
If you're staying at a specific HCMC hotel, we have detailed pickup pages:
- Luxury (5-star): Park Hyatt Saigon · The Reverie · Sofitel · InterContinental · Sheraton · Le Méridien · Caravelle · Lotte · Hilton · Continental · Majestic · Rex · Equatorial · New World
- Premium boutique: Hotel des Arts MGallery · Mai House · Mövenpick · Sherwood Suites
- 4-star international: Liberty Central · Avani · Mercure · Pullman · Renaissance Riverside
- 4-star modern lifestyle: Wink · Saigon Prince · Norfolk · Silverland Sakyo
- Specialty / serviced apartments: Capri by Fraser · Holiday Inn Airport
- Budget / mid-budget: A&Em Saigon
Updated: May 26, 2026 · Sourced from public hotel rate cards + customer reports · Some hotels may have changed pricing